LittleBank Help Center
How can we help?
Start with the common questions below. If you still need help, email us directly.
Contact supportFrequently asked questions
Family banking and data
Is LittleBank a real bank?
No. LittleBank does not connect to real bank cards or provide payments, transfers, or fund custody. App balances are a local ledger agreed on by the family; parents still hold and hand over the real cash.
Why can’t parents directly add a balance or issue rewards?
To keep balances trustworthy, ordinary deposits and withdrawals begin with the child and are approved by a parent in the same flow. The first release has no pocket-money issuance, reward posting, or balance adjustment.
Will my data appear automatically on a new phone?
No. The first version is fully local, with no account, cross-device sync, or cloud backup. Each device has an independent family bank.
What if I forget the administrator password?
Use the recovery code saved offline when the bank was created to set a new administrator password on the current device. If the password, biometrics, and recovery code are all unavailable, the local bank must be cleared and recreated.
Is a card password required?
No. It is optional when opening a card. If set, the child must enter it before deposits, withdrawals, term transfers, or early term withdrawals.
Can a term deposit be withdrawn early?
Yes, but it earns no term interest and the principal first returns to demand savings. If the child needs cash, they then start a normal withdrawal.
Which devices are supported?
LittleBank is now on the App Store for iPhone and iPad running iOS 13.0 or iPadOS 13.0 or later. Android is still in development; a HarmonyOS release has not been scheduled.
Still need help?
Tell us what happened
Include the device type, system version, page, and what happened. Never send a password or recovery code.
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